Prompt iterations 📝
v3 — works ok
"You are a senior support engineer. Classify…"
v3 FINAL — tone fix
"You are a senior support engineer. Be warm. Classify…"
v3 final (real) ←use this?
"You're a support engineer. Always confirm intent…"
Claude
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ChatGPT
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prompt v3 final
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v3 final REAL
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claude.ai/chat/8f2a…tweaking the system prompt again
pasted prompt + a test ticket
"My order #4471 never arrived" → classify, extract product, draft reply…
tweak #7 this session
Changed
"be concise"
→
"be warm but concise"
. Reads better? Maybe. No idea vs. last time.
which version is actually
live??
😵💫
every session starts from scratch